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Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients

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Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to: Recognize why and when people act out Identify different types of difficult people Cope with difficult behavior Get the most out of trouble employees Nurture a harmonious work environment
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

Informacija

Autorius: John Hoover
Leidėjas: Harper Business
Išleidimo metai: 2007
Knygos puslapių skaičius: 160
ISBN-13: 9780061145599
Formatas: 4 x 0.29 x 8 inches. Knyga minkštu viršeliu
Kalba: Anglų

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