0 Mėgstami
0Krepšelis

Client Relationship Management: How to Turn Client Relationships Into a Competitive Advantage

Šiuo metu neparduodama

Knygos aprašymas

This book reveals how to truly excel at meeting client needs and lock in future business, client testimonials, increased referrals and client loyalty. Insightful and full of common sense, Client Relationship Management sheds new light on managing the six elements of successful client relationship management: The client relationship, relationship/project initiation, planning, implementation, closeout, and application/service plan. The book delivers a wealth of advice from the “real world”; how to define solutions based on the client's history, design a plan that secures ownership from stakeholders, promote strong communication, and orchestrate project closeout to acknowledge individual and team performance.

Informacija

Autorius: David A. Po-Chedley
Leidėjas: H R D Press
Išleidimo metai: 2015
Knygos puslapių skaičius: 198
ISBN-13: 9780874256376
Formatas: 7.5 x 0.45 x 9.25 inches. Knyga minkštu viršeliu
Kalba: Anglų

Pirkėjų atsiliepimai

Parašykite atsiliepimą apie „Client Relationship Management: How to Turn Client Relationships Into a Competitive Advantage“

Būtina įvertinti prekę

Goodreads reviews for „Client Relationship Management: How to Turn Client Relationships Into a Competitive Advantage“