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Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work

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Knygos aprašymas

Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to:

Stand up to anyone -- without fighting.

Blunt a sniper's attack.

Get a clam to talk.

Cut off a Sherman tank at the pass.

Manage bulldozers.

Get stallers off the dime.

Move a complainer into a problem-solving mode.

Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!

Informacija

Autorius: Robert M. Bramson
Leidėjas: Dell
Išleidimo metai: 1988
Knygos puslapių skaičius: 240
ISBN-13: 9780440202011
Formatas: 4.16 x 0.63 x 6.78 inches.
Kalba: Anglų

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