Looptail Lib/E: How One Company Changed the World by Reinventing Business

Product Description [Library Edition Audiobook CD in sturdy Vinyl case.] Bruce Poon Tip reveals how he dovetailed his entrepreneurial drive, extraordinary customer service, and desire to give back to society into becoming the world's largest and most successful adventure travel agency. Much in the same vein as Zappos.com CEO Tony Hsieh's book Delivering Happiness, Looptail tells the extraordinary first-person account of his entrepreneurial instincts to start and develop G Adventures, a highly-successful travel adventure company. Along the way, he reveals his unusual management secrets that not only keep his employees fully engaged but also keep his customers extremely happy. Review ''Looptail is a great story and a shining example of why passion, purpose, and maintaining a sense of social responsibility are key elements in the success of any business. It gives readers an insightful glimpse into Bruce's world and philosophy through his adventures in business and around the world.'' --Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc.''In Looptail, Bruce Poon Tip shares an entertaining and engaging account of his entrepreneurial success story of how he built his company from the ground up, and how elevating customer and employee engagement to a higher purpose can also be great for business.'' --Marc Benioff, cofounder and CEO, Salesforce.com''Bruce Poon Tip has created an awesome company that is changing the world. As both a fan and a customer, I loved peeking behind the curtain to see all the greasy inner gears whirl and clink with beauty. Looptail is not only an incredible story, but also serves as a how-to guide for creating happiness in the workplace!'' --Neil Pasricha, New York Times bestselling author of The Book of Awesome''In Looptail, Bruce Poon Tip shares an entertaining and engaging account of his entrepreneurial success story of how he built his company from the ground up, and how elevating customer and employee engagement to a higher purpose can also be great for business.'' --Marc Benioff, cofounder and CEO, Salesforce.com''Bruce Poon Tip has created an awesome company that is changing the world. As both a fan and a customer, I loved peeking behind the curtain to see all the greasy inner gears whirl and clink with beauty. Looptail is not only an incredible story, but also serves as a how-to guide for creating happiness in the workplace!'' --Neil Pasricha, New York Times bestselling author of The Book of Awesome About the Author BRUCE POON TIP is the author of Looptail and the founder of the travel company G Adventures. A native of Trinidad, he grew up with his family in Canada and still lives there.